Returns & Exchanges

At Ferplast, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

3

Label and Ship

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing